If you’re a MEPCO customer facing any electricity issue — whether it’s unscheduled load shedding, a faulty meter, connection delay, or billing confusion — the MEPCO helpline is your go-to support. In today’s busy life, no one has time to visit offices and stand in long queues. That’s why MEPCO has made it easy for you to get help right from your phone.
In this complete guide, you’ll find all official MEPCO helpline numbers, regional contact details, customer service centers, and how to reach the right department for your issue. Whether you’re from Multan, Bahawalpur, DG Khan, or anywhere in South Punjab — this article will make sure your voice reaches MEPCO and your problem gets solved quickly.
MEPCO Helpline Number (24/7 Support)
The main MEPCO helpline number is toll-free and available 24/7 for all types of electricity-related complaints and queries.
- MEPCO Helpline Number: 0800-63726 (Toll-Free)
You can call this number for:
- Reporting power outages
- Lodging complaints about voltage issues
- Tracking your new connection application
- Asking about load shedding schedule
- Meter reading problems
This helpline is suitable for both domestic and commercial consumers.
Direct Lines for Multan Power Control Center (For Urgent Complaints)
In case of emergency situations or if the toll-free helpline is not responding, you can directly contact MEPCO’s control room in Multan:
| Contact Purpose | Phone Number |
| Complaint / Power Failure | 061-9210334 |
| Complaint / Technical Help | 061-9210389 |
| Alternate Number | 061-6784815 |
These numbers are especially helpful during peak hours or large-scale power failures.
MEPCO Staff Contact Directory
If your matter needs to be escalated, or if you’re following up on a previously reported issue, you can reach out to key officials at MEPCO.
| Name | Designation | Office Line | Cell Number |
| Abdul Rashid Tariq | Chief Executive Officer | 061-9220222 | 0345-4401111 |
| Bashir Lal Gill | P.A to CEO | 061-9220222 (Ext: 2002) | 0333-6142149 |
| Khurram Javaid | PA/CO | 061-9220205 (Ext: 2005) | 0300-9632289 |
| Mian Yousaf Iqbal | Staff Officer | 061-9220205 (Ext: 2005) | 0300-8730910 |
MEPCO Regional Customer Service Centers
MEPCO has established Customer Service Centers across all its circles to ensure localized and quick support for consumers. If you prefer speaking to someone in your city, use the numbers below.
| Circle Name | Helpline Number |
| Multan | 061-9220198 |
| Muzaffargarh | 066-9200065 |
| Dera Ghazi Khan | 064-9239229 |
| Bahawalpur | 062-9250102 |
| Rahim Yar Khan | 068-9230160 |
| Vehari | 067-3360282 |
| Sahiwal | 040-9200305 |
| Bahawalnagar | 063-9239031 |
These numbers are ideal for:
- Demand notice queries
- Meter replacement
- New connection charges
- Area-specific issues
| Service | Contact Number | Availability |
| General Complaints | 0800-63726 | 24/7 |
| Power Outage Control Room (Multan) | 061-9210334 / 0389 | Office Hours |
| Customer Care – Multan Circle | 061-9220198 | Mon–Sat |
| Meter / Billing Issues | Regional Numbers (above) | Business Hours |
| Application Status Inquiry | 061-9220273 | Mon–Sat |
Need a Duplicate Bill? No Call Needed!
If you’re only trying to get a copy of your MEPCO bill, there’s no need to call the helpline. You can easily download it online in seconds:
Just enter your 14-digit reference number and download the bill.
FAQs – MEPCO Helpline
Is MEPCO helpline free to call?
Yes, 0800-63726 is completely toll-free from any landline or mobile number in Pakistan.
What are MEPCO helpline timings?
The toll-free number is available 24/7. Regional centers usually operate during business hours (9am–5pm).
How can I check the status of my new connection application?
Call the main helpline or your local customer service center. You’ll need your tracking ID or CNIC.
Can I report meter reading issues through the helpline?
Absolutely. You can also send meter photos through the MEPCO app.
Will I get a complaint tracking number?
Yes, after lodging a complaint, MEPCO provides a reference number for follow-up.